Frequently Asked Questions

How can I try ServiceZoid for free?

Yes. All you have to do is download ServiceZoid as an app on your smartphone or use the web portal (beta). There you can simply create an account, then enter a few basic data and get started!

Will updates also be free?

ServiceZoid is constantly being improved and the new version is still available free of charge in the AppStore and PlayStore, as well as directly in the web portal.

I don’t have internet everywhere on the go (e.g. in a basement)?

ServiceZoid can also be used offline without internet. As soon as the Internet is available again, the data synchronize automatically.

Can I plan my assignments with ServiceZoid?

Yes, the reports can be created before use. There is a comment field to leave additional instructions there. The open reports are all located in the “Active” tab and can be processed there.

Can reports be changed?

Reports can only be changed if no customer has signed it. This means all open reports and reports from customers that do not require a signature.

Can pictures be attached?

No images can currently be added to the report. But this is a feature that we are working on.

Can I integrate my logo?

Yes. The head and foot of the PDF can be edited via the settings. The following example creates a three-column header and the logo is stored in the middle column. The image must first be converted into a Base64 string.

<img style="height: 100px;" src="data:image/png;base64, …">

Where will my data be stored?

Your data is stored in a data center in Frankfurt. We don’t do anything with your data. You can read more details in the data protection declaration.

Can I import my data?

Yes. Customers and materials can be imported. These are then automatically synchronized to each device. The minimum requirement is a single user license.

How can I structure the head of the PDF?

For example, the header of the PDF report can be structured as follows:

<div style="display: flex; font-size: 10px;">
<div style="flex: 1">
<ul style="padding-left: 20px;">
<li>
<span style="font-weight: bold"> [Service 1]</span><br>
<span>[Sub service 1]</span>
</li>
<li>
<span style="font-weight: bold">[Service 2]</span><br>
<span>[Sub service 2]</span>
</li>
<li>
<span style="font-weight: bold">[Service 3]</span><br>
<span>[Sub service 3]</span>
</li>
</ul>
</div>
<div style="flex: 1; text-align: center">
<img style="height: 100px;" src="data:image/png;base64, …">
</div>
<div style="text-align: right; flex: 1">
<span style="font-weight: bold">[Owner]</span><br>
[Street]<br>
[Postalcode] [City]<br>
[Phone]<br>
[Email]<br>
[Website]<br>
[VAT ID]
</div>
</div>