Frequently Asked Questions
How can I try ServiceZoid for free?
Yes. All you have to do is download ServiceZoid as an app on your smartphone or use the web portal (beta). There you can simply create an account, enter some basic information, and get started!
Will updates also be free?
ServiceZoid is constantly being improved, and the new versions are still available free of charge in the App Store and Play Store, as well as directly in the web portal.
Can I use ServiceZoid without an internet connection (e.g., in a basement)?
ServiceZoid can also be used offline without an internet connection. As soon as the internet is available again, the data will synchronize automatically.
Can I plan my assignments with ServiceZoid?
Yes, the reports can be created before the assignment. There is a comment field to leave additional instructions. The open reports are all located in the “Active” tab and can be processed there.
Can reports be changed?
Reports can only be changed if no customer has signed them. This means all open reports and reports from customers that do not require a signature.
Can pictures be attached?
Currently, images cannot be added to the report. However, this is a feature that we are working on.
Can I integrate my logo?
Yes. The header and footer of the PDF can be edited via the settings. The following example creates a three-column header, and the logo is placed in the middle column. The image must first be converted into a Base64 string.
Where will my data be stored?
Your data is stored in a data center in Frankfurt. We don’t do anything else with your data. You can read more details in the data protection declaration.
Can I import my data?
Yes. Customers and materials can be imported. These will then be automatically synchronized to each device. The minimum requirement is a single-user license.
How can I structure the head of the PDF?
For example, the header of the PDF report can be structured as follows:
<div style="display: flex; font-size: 10px;">
<div style="flex: 1">
<ul style="padding-left: 20px;">
<span style="font-weight: bold"> [Service 1]</span><br>
<span>[Sub service 1]</span>
<span style="font-weight: bold">[Service 2]</span><br>
<span>[Sub service 2]</span>
<span style="font-weight: bold">[Service 3]</span><br>
<span>[Sub service 3]</span>
<div style="flex: 1; text-align: center">
<img style="height: 100px;" src="data:image/png;base64, …">
<div style="text-align: right; flex: 1">
<span style="font-weight: bold">[Owner]</span><br>